Privacy Policy
Last updated: 23/08/2026
IGURET ("we," "us," or "our") operates the website iguret.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our Site, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law.
1. Who We Are
IGURET is a boutique production consultancy based in Barcelona, Spain, specializing in the design and technical development of exhibition stands, retail environments, and branded spaces.
Contact: hello@iguret.com
2. What Data We Collect
We collect personal data only when you choose to interact with us through our live chat widget. When you open the chat, you may be asked to provide:
• Your name
• Your email address
• Your company name
We also collect any information you voluntarily share with us during a chat conversation.
We do not currently use analytics or tracking tools beyond the chat widget described in this policy and in our [Cookie Policy](/cookie-policy).
3. How We Use Your Data
We use the information you provide to:
• Respond to your inquiries about our services
• Follow up on potential projects
• Keep a record of our conversation for reference in future communications
We do not sell, rent, or trade your personal data to third parties. We do not use your data for advertising purposes.
4. Third-Party Services
To provide live chat functionality, we use **Tawk.to**, a third-party live chat service. When you use the chat widget, your name, email, company, and message content are processed by Tawk.to on our behalf. Tawk.to may set cookies to enable this functionality — see our Cookie Policy for details.
Tawk.to's own privacy practices are described at: https://www.tawk.to/privacy-policy/
5. Legal Basis for Processing
We process your data based on:
• **Consent** — when you voluntarily submit your details through the chat widget
• **Legitimate interest** — responding to business inquiries you initiate
6. Data Retention
We retain chat conversation data for as long as necessary to respond to your inquiry and maintain a reasonable business record, and no longer than necessary for these purposes unless a longer retention period is required by law.
7. Your Rights
Under the GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Request a copy of your data in a portable format
• Lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es
To exercise any of these rights, contact us at hello@iguret.com.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Some of our service providers (such as Tawk.to) may process data outside the European Economic Area (EEA). Where this occurs, we rely on the provider's compliance with applicable safeguards, such as Standard Contractual Clauses.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
**Email:** hello@iguret.com